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// trust · subprocessors.md

Sub-processors

The third-party services that run sprintrr, what each one can see, and where it lives.

last updated
vendors
17
critical
5
notice before changes
30 days

A sub-processor is a third-party service we use to run sprintrr. Some of these services have technical access to your data in order to provide their service to us — for example, our database provider hosts the customer projects you create, and our AI provider receives the prompts you submit to AI features.

We choose sub-processors carefully (see our Trust page for our vendor-assessment process), and we require them to apply security and privacy controls at least as strong as our own.

Change notification. We notify customers at least 30 days before adding a new sub-processor that processes customer data, where feasible. Emergency additions during a vendor incident may be notified retroactively. To subscribe to changes, email support@sprintrr.ai.

Subscribe to changesopens an email · we reply to confirm

Current sub-processors

Show tier
Sub-processors: vendor, service, data shared, location, certifications and tier
VendorServiceData sharedLocationCertificationsTier
Supabase (security page, opens in a new tab)Database, authentication, file storageAll customer-account data, project content, authentication records, uploaded filesUnited States (primary region)
  • SOC 2 Type II
  • HIPAA-eligible
critical
Vercel (security page, opens in a new tab)Application hosting, edge networkRequest metadata, response logs, deployment artifacts (no customer content at rest)Global edge network
  • SOC 2 Type II
  • ISO 27001
critical
Anthropic (security page, opens in a new tab)Claude AI inference for AI-generated contentAI prompts you submit to sprintrr AI featuresUnited States
  • SOC 2 Type II
critical
OpenAI (security page, opens in a new tab)GPT inference (only when you Bring Your Own Key)Prompts you submit — only when you have configured a personal OpenAI key (BYOK)United States
  • SOC 2 Type II
important
Google (Gemini API) (security page, opens in a new tab)Gemini inference for Speed mode, Ask answers and Ask search indexing (embeddings), internal marketing content, and Bring Your Own Key callsPrompts you submit in Speed mode, Ask questions with the matching project excerpts, and project text indexed for Ask search; with your own Google AI key, the prompts you send on itUnited States / global Google Cloud
  • SOC 2 Type II
  • ISO 27001
  • ISO 27017
  • ISO 27018
important
Google (OAuth) (security page, opens in a new tab)Sign-in provider when you choose "Continue with Google"Your Google account email, name, and profile pictureUnited States / global
  • SOC 2 Type II
  • ISO 27001
important
Polar.sh (security page, opens in a new tab)Subscription billing and paymentsCustomer email, plan, subscription identifiers (no payment-card numbers — those stay with Polar)United States
  • PCI DSS (via Stripe)
critical
Resend (security page, opens in a new tab)Transactional email delivery (account emails and customer-published status updates)Recipient email and message content (transactional only — no marketing)United States
  • SOC 2 Type II
important
Slack (Salesforce) (security page, opens in a new tab)Optional channel for delivering customer-published status updates (OAuth-based, customer-initiated)Customer-authored status update content; workspace ID and channel ID chosen by the customerUnited States
  • SOC 2 Type II
  • ISO 27001
  • ISO 27017
  • ISO 27018
important
Atlassian (Jira Cloud) (security page, opens in a new tab)Optional one-way import of issues from a customer-supplied Jira Cloud workspace (customer-initiated, API-token-based)Customer's Atlassian email + API token (encrypted at rest); read-only access to the chosen Jira project's issue fieldsUnited States / EU / AU
  • SOC 2 Type II
  • ISO 27001
  • ISO 27017
  • ISO 27018
important
Fireflies.ai (security page, opens in a new tab)Optional one-way pull of meeting transcripts from a customer-supplied Fireflies account (customer-initiated, API-key-based)Customer's Fireflies API key (encrypted at rest); read-only access to the customer's meeting titles and transcript textUnited States
  • SOC 2 Type II
important
Cloudflare (security page, opens in a new tab)Bot protection (Turnstile) and edge securityIP address, browser fingerprint, request metadataGlobal edge
  • SOC 2 Type II
  • ISO 27001
important
Upstash (security page, opens in a new tab)Rate-limiting state store (Redis)Anonymous counters keyed by user ID or IPAWS regions (US/EU)
  • SOC 2 Type II
  • ISO 27001
important
Sentry (security page, opens in a new tab)Error monitoring (enabled when Sentry DSN is configured)Stack traces and request metadata — cookies, authorization headers, and known PII are scrubbed before sendUnited States / EU options
  • SOC 2 Type II
  • ISO 27001
important
Axiom (security page, opens in a new tab)Application log aggregation (enabled when AXIOM credentials are configured)Application log linesUnited States / EU
  • SOC 2 Type II
important
GitHub (security page, opens in a new tab)Source code hosting and CI/CDApplication source code, deployment metadata (no customer content)United States
  • SOC 2 Type II
  • ISO 27001
  • FedRAMP
critical
Meta Platforms (security page, opens in a new tab)Advertising conversion measurement (Meta Pixel) on public marketing pagesPage-view and signup-conversion events, IP address, browser/cookie identifiers — marketing visitors only. No project content, task data, or AI prompts.United States
  • ISO 27001
  • ISO 27018
important

About this list

“Critical” sub-processors are services whose failure or breach would materially affect the sprintrr service or customer-data confidentiality. “Important” sub-processors process some customer data but their failure degrades a non-core feature.

For each Critical and Important sub-processor we maintain an internal vendor-assessment record covering the security certifications listed above, our Data Processing Agreement on file, and the residual risk we accept. Customers under contract may request a redacted assessment.

See our Privacy policy for the rights you have over your personal data, and our Trust page for the overall security program.