Contact Us
We're here to help. Reach out with questions, feedback, or support needs.
Support
General inquiries, technical support, or billing questions.
support@sprintrr.aiWe aim to respond within 24–48 hours.
Security & Privacy
Privacy / data-rights requests, security questionnaires, DPA + sub-processor inquiries.
support@sprintrr.ai30-day SLA for GDPR/CCPA requests. To report a vulnerability, see our vulnerability disclosure policy.
FAQs & Docs
Common questions, features, getting started, and product documentation.
Before You Contact Us
Response Time
We typically respond to all inquiries within 24-48 hours during business days.
Business Hours
Our support team operates Monday through Friday. Weekend inquiries will be addressed on the next business day.
Common Topics
Account & Billing
Subscription management, payments, credits
Security Program
SOC 2 / ISO 27001 readiness + how we protect your data
Sub-processors
Third-party services that process your data
Privacy + GDPR/CCPA
Data protection, your rights, account deletion
Product Docs
Guides, integrations, MCP server, and more
Getting Started
How to use sprintrr, features, tutorials