Plans & credits

sprintrr meters AI usage with two separate allowances, both shown in the sidebar AI usage panel:

• AI Credits — spent when AI generates: a new project or tasks from a transcript (1 credit each). Asking your project is free.
• AI Updates — a separate monthly allowance for AI-written status updates.

Plans determine both allowances plus feature access. With Bring your own key enabled, both are unlimited and consume nothing.

Plans

Annual billing is available for Basic, Pro, and Teams at a reduced effective monthly rate. Teams plans are priced per seat and scale with the number of seats; see Teams: seats and the shared pool.

What spends AI Credits

Each of these consumes one AI Credit:

• AI project generation (paragraph → full plan).
• Transcript → tasks extraction.

Transcript extraction through the MCP API costs one credit too. Ask answers, manual project/task/milestone work, tracking, exports, and every other MCP call do not consume credits. With Bring your own key enabled (available on every plan), generation runs on your own provider key and consumes no AI Credits — your balance is preserved.

The credit is taken when the generation starts and given back automatically if it fails or you stop it, so a failed run never costs you. Two generations started at the same moment can't spend the same last credit.

AI Updates

AI Updates is a separate monthly allowance for AI-written status updates — it does not draw from your AI Credits.

• A manual or scheduled update = 1; a portfolio (multi-project) update = 5.
• Delivering an already-generated update to Slack or email is free (delivery isn't generation).
• Per-plan allowance: 7-day free trial 3, Basic 20, Pro 100, Teams 500. When the trial ends, its AI Updates end with it (Free after the trial is 0).
• In a paid team's projects, seated members share the team's 500. Everywhere else (your personal workspace, a free team, a team where you have no seat) your own plan's allowance applies.
• An update is counted when generation starts and given back if it fails. If the allowance can't be checked for a moment, nothing is generated and you're asked to try again.
• The trial's 3 count per calendar month like every other plan, and a portfolio update (5) is more than the trial includes — generate single-project updates on the trial.
• With Bring your own key, AI Updates are unlimited.

Your remaining AI Updates show in the sidebar AI usage panel and on the project Updates tab.

Rollover and reset

Credits reset monthly on your reset date. Unused credits roll over up to your plan's cap (e.g. Pro: 50/month, up to 25 rolled over, ~75 maximum). Your current balance, monthly allotment, and reset date are shown in the sidebar and in Settings → Billing.

Credit packs

One-time credit packs can be purchased on top of a plan when you need more generations in a cycle (e.g. small bundles of 5, 10, or 25 credits). Packs add to your available balance. Plan credits are spent first, then pack credits.

Only the account that pays can buy packs: in a team with a shared pool, that's the owner. Members see the pool's balance but buy packs only for their own account.

Trials and grace periods

New accounts start on a 7-day free trial: 3 AI Credits, 3 AI Updates, no card, and no plan to pick — type an idea or paste a transcript on the home page, sign up, and it opens in the app. Paid plans start from the pricing page, with checkout right after sign-up. Access is governed by subscription status (active, trialing, past_due, cancelled) with a grace period handled automatically — if a renewal is late, access continues briefly while billing resolves rather than cutting off immediately. When the trial ends — on day 8 — the dashboard asks you to pick a plan before you continue, unless you hold a seat in a paid team.

Signed up with a valid referral code? Your trial is 14 days with 5 AI Credits (AI Updates stay at 3 a month while the trial lasts). Enter the code on the sign-up page, or follow the referral link before you sign up with Google.

The same check applies outside the dashboard: AI generation, transcript extraction, status updates, Ask, the MCP API, creating a team and sending invites all need an active plan, trial or seat.

Teams: seats and the shared pool

A Teams plan is bought by the team's owner for a number of seats, the owner included (3, 5, 10, 15 or 20). The owner's account gets 50 AI Credits per seat a month, with rollover up to 25 per seat (75 per seat at most).

• Seats. The owner holds seat 1. The other seats go to members in the order they joined; a pending invite holds a seat too. A seat keeps sprintrr open for a member even after their own trial ends.
• The pool. In that team's workspace, a seated member's generations and transcript extractions spend the owner's AI Credits, 1 each, and status updates draw on the team's 500 AI Updates a month. In their personal workspace, and in teams where they have no seat, members use their own plan.
• Who pays. Only the owner's account is charged and only the owner can buy credit packs for the pool. Members see the pool's balance in the sidebar AI usage panel (for example "AI Credits · Acme pool").
• Plans stay put. A plan generated with the team's credits can be saved only in that team.
• Changing seats. Email support@sprintrr.ai↗ (opens in a new tab). If seats shrink, nobody is removed: the last members in order lose their seats and use their own plans.
• When the plan ends or a payment lapses past its grace period, seats pause and members use their own plans. They stay in the team.

A free team (up to 20 people, pending invites included) has no seats and no pool: everyone uses their own plan. Team settings → Seats shows whether your team is free or on a Teams plan. See Teams.

Managing your subscription

Everything you need lives in Settings → Billing:

• Change plan — upgrade or downgrade between Basic and Pro. A preview shows you the prorated charge (for upgrades) or the effective date (for downgrades) before you confirm. Upgrades take effect immediately; downgrades take effect on your next renewal date so you keep what you paid for.
• Switch billing interval — flip the same plan between monthly and annual. Annual is billed up-front at a reduced effective monthly rate; switching from annual to monthly credits the unused portion of your term toward future invoices.
• Cancel — captures an optional reason and feedback. Access continues until the end of the current period; you can reactivate anytime before then with one tap.
• Reactivate — undo a pending cancellation while you're still inside the current period.
• Billing portal — opens Polar's secure customer portal for payment-method updates and invoice download. (Plan and cancellation flows stay in-app; only payment cards and invoices live on Polar.)

If a renewal payment fails, access continues through a short grace period while you update your card via the billing portal.

Related

• Bring your own key — pause credit usage with your own AI key.
• Teams — invites, roles, seats and the shared pool.